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| General InformationOur office hours are from 8:00 to 4:30, Monday through Friday. Our crews work the same hours through the winter months, but generally from mid-May through mid-September, the linemen work Monday through Thursday, 7:00 to 5:30, with an on-call crew available 24/7.Holidays recognized include:
Caney Valley is a member of Kansas Electric Cooperatives (KEC), Kansas Electric Power Cooperative (KEPCo), National Rural Utilities Cooperative Finance Corporation (CFC), Rural Utilities Service (RUS), and the National Rural Electric Cooperative Association (NRECA)._______________________________________________________________________________________________ Contact Information
FIRST CHECK YOUR FUSES OR BREAKERS: If buildings are equipped with fuses, replace any that are burned out. If equipped with multi-breakers, push all switch levers to the off position as far as possible, then return levers to the on position gently. Be sure to check the breaker on the meter pole if your trouble is not cleared. This breaker is either OFF or ON. If it is tripped to OFF, and when you push it to ON and remove your hand it jumps to the OFF position, you have trouble in your wiring. Either repair it or call your electrician. If the above has not cleared your trouble, please check with your neighbors to see if their service is also off. After you have determined that the trouble is not in your fuses or breakers, and after checking with your neighbors, please notify the cooperative of the outage at once. Cedar Vale consumers call 758-2262. All other consumers call toll-free 1-800-310-8911. Our service crews will be dispatched as soon as possible to attend to your outage. Safety Check... HEADS UP! Power Lines are HOT!
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Send mail to cve@caneyvalley.com with questions
or comments about this web site.
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