Caney Valley Electric Cooperative Association, Inc.      

Our Business Hours.

Office hours are from 8:00 AM until 4:30 PM Monday through Friday.  Our crews work the same hours during the winter months.   However, from Memorial Day until after Labor Day, line crews work from 7:00 AM until 5:30 PM Monday through Thursday.

Holidays.

How to Report an Outage.

FIRST CHECK YOUR FUSES OR BREAKERS:   If buildings are equipped with fuses, replace any that are burned out.  If equipped with multi-breakers, push all switch levers to the off position as far as possible; then return levers to the on position gently.  Be sure to check the breaker on the meter pole if your trouble is not cleared.   This breaker is either OFF or ON.  If it is tripped to OFF, and when you push it to ON and remove your hand it jumps to the OFF position, you have trouble in your wiring.   Either repair it or call your wireman. 

If the above has not cleared your trouble, please check with your neighbors to see if their service is also off.  After you have determined that the trouble is not in your fuses or breakers, and after checking with your neighbors, please notify the cooperative of the outage at once.  Cedar Vale Consumers call 758-2262.  All other consumers call toll-free 1-800-310-8911.

Our service crews will be dispatched as soon as possible to attend to your outage.

        Safety Check...

            Keep cords in good condition.  Replace them if they are frayed or brittle, and don't lay carpets over them.  If the cord is covered, heat cannot escape, which may result in a fire hazard.

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Send mail to cve@caneyvalley.com with questions or comments about this web site.
Last modified: June 21, 2004